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Process Improvement Services
The CRE8 approach to process improvement is based upon years of practical experience helping private and public organizations understand, redesign and improve their processes. Our approach will help an organization:
- Develop an enterprise, department, or group process improvement plan.
- Define and document process improvement goals (communication, cost, efficiency, quality, customer service, regulation response) and measurements.
- Provide training at the executive, management and staff level.
- Determine the correct process improvement methodology or mixture of methodologies for your organization (Lean, Six Sigma, Re-engineering, Business Process Management, Total Quality Management, Continuous Process Improvement, Workflow).
- Document and map the current process state.
- Evaluate current process state: issues, defects, goals, and customer requirements. Identify root causes of issues and defects. Determine what process changes are necessary to meet process and goals.
- Conduct process redesigns using procedural changes, better use of currently owned technology, or as required addition of new technology.
- Develop a change action plan.
- Oversee changes.
CRE8 projects are staffed by leading professionals who have extensive experience in assisting organizations to plan process improvement and new technologies. Our consultants provide full knowledge transfer of the tools and techniques that we employ. Our goal is excellence in service.
For a free phone consultation to discuss your process improvement needs and how CRE8 Independent Consultants can be of help, contact us.
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